We do not deliver outside the United Kingdom.
Delivery charges will be calculated at checkout depending upon your order size and delivery postcode.
Deliveries are made on weekdays during business hours and all deliveries should be signed for by the purchaser or a nominated signatory. Deliveries can be left in a secure location upon request but this is undertaken at the purchaser's risk. We will always try to advise you of the delivery date and provide tracking information by email where this is available.
In the event that you are not in at the time of delivery, the couriers will attempt to leave it with a neighbour (unless you specify otherwise). If this is not possible they will leave a card and the wine will be returned to the depot. If delivery cannot be made successfully within seven days, the wine will be returned to ourselves and it will then become your responsibility to arrange collection at your own expense. Under these circumstances we will be unable to refund the delivery charge.
All deliveries of orders over £325 are free of charge, whether to Mainland UK, the Scottish Highlands and Islands, the Isle of Wight, Isle of Man or Northern Ireland. This is a great incentive to save money and stock up on your favourite wines.
We use highly respected national couriers achieving a next day delivery service for the vast majority of orders. Each bottle is individually packed in an inflated ‘cocoon’ which not only reduces the chance of accidental damage in transit but also insulates the wine from extremes of temperature, ensuring that it reaches you in perfect condition. The packaging is manufactured from PET plastic which can be recycled. Our delivery charges are insufficient to cover our actual packaging and courier costs, but we aim to keep our wine prices as low as possible so that we remain the cheapest on the market even allowing for shipping.
Special offer - Mainland England & Wales and the Scottish Borders - delivery just £4.95 when you order 12 bottles or more.
|Delivery Area||Delivery charge for
first case of 6
case of 6
|Mainland England & Wales and the Scottish Borders||£7.95 for any number of cases|
|Isle of Wight||£15.95 for any number of cases|
|Scottish Highlands *||£17.95||£8.00|
|Isle of Man||£24.95||£10.00|
* AB31-38, AB40-56, IV1-28, IV30-32, IV36-40, IV52-54, IV63, KW1-14, PA21-38, PH4-41, PH49-50
Deliveries within the OX11 postcode are free of charge.
We will confirm the delivery date by email - if you wish to delay your delivery please let us know and we will do what we can to assist. Orders received by midday are usually delivered two working days later (to most postcodes) - for example, order on a Monday morning and your wine should be with you on Wednesday. Outlying postcodes may take longer. Orders over £325 are delivered directly from the warehouse according to a schedule determined by postcode.
Our deliveries are made on weekdays during working hours.
We routinely monitor our delivery performance, and currently achieve delivery within two working days for 64% of orders and 97% within three working days. These figures are slightly pessimistic as they include those deliveries where the customer has requested a delay for reasons of convenience.
We constantly update our stock levels on the web site to match current availability and vintages, but inevitably there will be occasions when items go out of stock or vintages change and we will notify you accordingly.
We have no minimum order volume – except that orders must be placed in multiples of 6 bottles.
Please note that we cannot accept deliveries to PO box numbers, hotels, schools, universities, hospitals, airports or military bases.